FAQ

⭐ FAQ — BADASS BITCHES®

Frequently Asked Questions

From Broken to Bulletproof — and everything in between.

🔥 GENERAL QUESTIONS

⭐ What is Badass Bitches®?

Badass Bitches® is a movement disguised as a clothing brand.
We create empowering apparel for women rebuilding their lives — women healing from trauma, starting over at any age, and rising into their bulletproof selves.

This isn’t fast fashion.
This is armor.

⭐ Who is this brand for?

For the women who survived the fire.
For the ones starting over.
For the ones healing, growing, reclaiming, and rising.

If you’ve ever felt broken, betrayed, silenced, or overlooked —
this brand is for YOU.

⭐ Is this brand trauma-informed?

Yes.
Our messaging is intentionally empowering, not triggering.
We uplift survivors, not their trauma.

We believe healing is personal, but rising is something we do together.

🔥 ORDERS & SHIPPING

⭐ Do you ship worldwide?

Yes!
We ship internationally so Badass Bitches everywhere can rise in style.

Shipping rates vary by location and will be shown at checkout.

⭐ How long does shipping take?

Because we use print-on-demand to reduce waste and keep prices accessible:

Processing: 2–5 business days
Shipping:

  • USA: 3–7 business days
  • Australia/NZ: 5–12 business days
  • UK/Europe: 5–12 business days
  • International: 7–15 business days

Delays may occur during holidays or high-volume seasons.

⭐ Where will my order ship from?

Your order ships from the print facility closest to you — usually the US, UK, Australia, Canada, or the EU.

This reduces shipping time and environmental impact.

⭐ Will my items arrive separately?

Sometimes, yes.
Different products (hoodies, journals, totes, etc.) may ship from different production facilities.

No worries — they’re all coming your way.

🔥 RETURNS & EXCHANGES

⭐ Do you accept returns or exchanges?

Yes — we want you to LOVE your item.

We accept returns/exchanges for:
✔ Wrong size
✔ Damaged item
✔ Printing issues
✔ Manufacturing defects

Returns must be requested within 30 days of receiving your order.

Because everything is made-to-order, we cannot accept returns for:
✘ Change of mind
✘ Wrong address entered
✘ Incorrect size chosen without checking the chart

But don’t worry — we’ll always try to help where we can.

⭐ What if my item arrives damaged or incorrect?

Email us immediately with photos at:
📧 support@badassbitches.online

We’ll replace it ASAP — no stress.

🔥 SIZING

⭐ How do I choose my size?

Check the size chart on every product page.
Our hoodies and tees run true-to-size with a relaxed unisex fit.

For an oversized look: size up 1–2 sizes.
For a fitted look: choose your normal size.

⭐ Do you offer plus sizes?

YES.
Badass Bitches come in all shapes, ages, and sizes —
so our apparel ranges from XS to 5XL depending on the product.

Inclusivity is non-negotiable.

🔥 PRODUCT DETAILS

⭐ What printing method do you use?

We use high-quality DTG (direct-to-garment) printing for crisp, long-lasting designs.
Your message won’t fade with time — just like your strength.

⭐ What fabric are your hoodies and tees?

Hoodies: Premium cotton/poly fleece blend
Tees: Soft 100% cotton or cotton-blend depending on style

All items are chosen for comfort, durability, and everyday wearability.

⭐ How should I care for my items?

  • Machine wash cold
  • Hang dry for longest life
  • Do not iron directly on print
  • Avoid bleach

Treat your apparel like your healing journey — gently.

🔥 PAYMENTS & SECURITY

⭐ What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • AfterPay/Klarna (if enabled in your region)

⭐ Is my payment information secure?

Absolutely.
Your payment is encrypted and processed securely through Shopify.

We never store or see your card details.

🔥 CONTACT & SUPPORT

⭐ How do I contact customer support?

We’re here for you.

📧 support@badassbitches.online

We aim to respond within 24–48 hours.

⭐ Can I collaborate with your brand?

Yes!
We love partnering with creators, survivors, and badass women with powerful stories.

Email: collabs@badassbitches.online

🔥 COMMUNITY & MOVEMENT

⭐ How do I join the Badass Bitches community?

Follow us on:

Instagram: @badassbitches.online
TikTok: @badassbitchesbrand

And sign up for our newsletter to get:
🔥 Early access
🔥 New drops
🔥 Exclusive discounts
🔥 Empowerment content

⭐ Why “From Broken to Bulletproof”?

Because it’s not just a slogan —
it’s the journey.
The rise.
The transformation.
The mission.

It’s your story, written in fabric.

Contact form